I admit that I have a bit of an old-school approach to communication with clients. But we are progressing at lightning speed on alternative forms of communication that reach well beyond the old traditional snail-mail letters meticulously written on firm letterhead. I think we should be embracing both the [...]
Volume 1 in a Client Management series by Jeanne Sockle Think back to your very first exposure to a court room as an attorney. Remember how intimidating the setting was and how unsure you felt about how you were supposed to look and behave. As with many professions, our [...]
As Divorce Lawyers we are comfortable in mediations and the courtroom. That is where we spend many days of our lives practicing our tradecraft, but for our clients this is a new and scary place. It is an environment in which they do not know the rules of success [...]
Making a call to a client to remind them of their appointment to see you will make you money. We, as lawyers, cannot charge clients for No Shows, so the only way an attorney to can make money is if the client keeps the appointment. Appointment reminder calls are [...]
